At GH Trips (“we,” “our,” “us”), accessible at https://ghtrips.com/, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and chauffeur services in Dubai, UAE, and beyond.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, pick-up and drop-off locations, and other details you provide while booking.
Payment Information: Processed securely through third-party payment providers; we do not store your full credit/debit card details.
Technical Information: IP address, browser type, device details, and website usage data through cookies and analytics tools.
Communication Data: Emails, phone calls, WhatsApp messages, or live chat conversations for service-related support.
2. How We Use Your Information
We may use the collected information for:
Processing bookings, confirmations, and payments.
Providing safe, reliable, and professional chauffeur services.
Improving our website, services, and customer experience.
Sending booking updates, service offers, and promotional content (only if you have opted-in).
Complying with legal obligations, fraud prevention, and safety regulations.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Improve website functionality and user experience.
Analyze traffic and performance.
Personalize content and ads.
You can disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information
We do not sell, trade, or rent your personal data. However, we may share your information with:
Trusted service providers: Chauffeurs, payment processors, IT support, or third-party booking platforms.
Legal authorities: When required to comply with UAE laws, regulations, or valid legal processes.
5. Data Protection & Security
We implement strict security measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no electronic storage or transmission method is 100% secure.
6. Your Rights
You have the right to:
Request access to your personal data.
Correct or update your information.
Request deletion of your data (subject to legal or contractual obligations).
Opt out of promotional communications at any time.
To exercise these rights, please contact us at info@ghtrips.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.
9. International Data Transfers
As GH Trips operates in Dubai and across borders, your data may be transferred and processed outside your country. We take reasonable steps to ensure that your data remains secure during such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
GH Trips Dubai
📍 Dubai, United Arab Emirates
📞 +(971) 55-547-1101
📧 info@ghtrips.com
🌐 https://ghtrips.com/